HXDAR Shipping Policy

Last Updated: August 15, 2026

At HXDAR, we are committed to delivering your order safely and reliably. We work with trusted courier services, including UPS, USPS, FedEx, and DHL, to provide dependable delivery.

Shipping Fee

HXDAR offers shipping based on your order value:

• Orders under $119.99 USD: A flat $15 USD shipping fee applies.

• Orders of $119.99 USD or more: Free shipping.

The applicable shipping fee will be displayed at checkout before you complete your purchase.

Order Processing & Delivery Time

Once your order is successfully placed, please allow time for processing and shipment.

• Transit Time: 7–8 days

• Total Delivery Time: Up to 14 working days after your order is placed

• Delivery times may vary depending on your location, courier service, customs clearance, weather, holidays, or other circumstances beyond our control.

Please note that working days generally exclude weekends and public holidays.

Shipping Couriers

Depending on your destination and the shipping option available, your order may be shipped through one of our trusted courier partners:

• UPS

• USPS

• FedEx

• DHL

The courier used for your order may vary based on your destination and shipping requirements.

Order Tracking

Once your order has been shipped, you may receive tracking information by email. You can use the tracking number provided to monitor the progress of your shipment through the applicable courier's tracking system.

Please allow some time for tracking information to become active after your order has been dispatched.

Delivery Delays

While we aim to deliver orders within the stated timeframe, occasional delays may occur due to circumstances outside HXDAR's control, including:

• Customs processing or inspections

• Severe weather

• Public holidays

• Courier operational delays

• Incorrect or incomplete shipping information

• Unexpected transportation disruptions

If your order is delayed beyond the estimated delivery period, please contact our customer care team and we will assist you in checking the shipment status.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. HXDAR is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible.

Lost or Damaged Packages

If your package appears to be lost, damaged, or significantly delayed, please contact our customer care team. We will work with the relevant courier to help investigate the shipment and determine the appropriate next steps.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and product where applicable.

Contact Us

If you have questions about shipping, delivery, or your order, please contact:

Email: care@hxdar.com